Terms and Conditions
Shop policies
Returns Policy: All Sales are Final!
Once a payment goes through, payment processing fees are non-refundable to Luna's Trends and Gifts and to the buyer.
Luna's Trends and Gifts is not responsible if the customer drops and/or damages their item(s). If your item arrives damaged, you have 24 hours to contact us from the time the USPS tracking shows the package is delivered.
Luna's Trends and Gifts is not responsible for lost/damaged packages. If your item does arrived damaged, contact us ASAP!
If the wrong item was shipped to you by mistake, email Luna's Trends and Gifts. Make sure you add a subject to your email, this helps me attend to your needs quicker, send proof of your order, and information, and picture of the items that you received. We will make it right!
Package Sent Back?
When filling out at the check out you must include your FULL address, don't forget your house/appt/unit/etc.
Luna's Trends and Gifts is not responsible for insufficient addresses submitted by the consumer. If the Address Mistake was made before a consumer receives their confirmation email they still have the opportunity to fix and correct their address by contacting Luna's Trends and Gifts, The Consumer has 24 hours to reach out, otherwise, there's no futher action that can be done to resolve the issue.
Luna's Trends and Gifts Online Store is not responsible for any allergies or injuries of ANY KIND.
By placing an order with us, you agree to these terms & conditions.